Terms of Service

Last updated: February 2026

These Terms of Service ("Terms") govern your use of services provided by Shellcode Labs LLC ("Shellcode Labs," "we," "us," or "our"), a Virginia limited liability company. By engaging our services, you agree to these Terms.

1. Services

Shellcode Labs provides custom software development services, including but not limited to:

• Web scraping and data extraction systems
• AI chatbot development and integration
• API development, backend systems, and automation tooling

Each engagement is scoped through a written project proposal (email or document) that outlines deliverables, timeline, and pricing. That proposal, along with these Terms, forms the agreement between us and you ("Client").

2. Payment Terms

• Fixed pricing. All projects are quoted at a fixed price. We don't bill hourly.
• Deposit. We may require a deposit (typically 50%) before work begins, depending on project scope.
• Final payment. The remaining balance is due upon delivery of the completed project.
• Payment methods. We accept bank transfer, credit card, and other methods as communicated during the engagement.
• Late payments. Invoices unpaid after 15 days may accrue interest at 1.5% per month.

3. Intellectual Property

You own what we build. Upon full payment, all custom code, documentation, and deliverables created for your project are transferred to you. You receive full ownership, including the right to modify, distribute, and use the work without restriction.

We retain the right to use general techniques, tools, and non-client-specific knowledge gained during the engagement. We will not reuse your proprietary code or data for other clients.

Pre-existing tools or open-source components used in your project remain under their original licenses, which we will disclose.

4. Confidentiality

We treat all client information — project details, business data, credentials, and communications — as confidential. We will not share your information with third parties without your consent, except as required by law.

If you require a formal NDA, we're happy to sign one before the engagement begins.

5. Data Handling

If your project involves handling data (scraping, processing, storing), we follow these principles:

• We only access data necessary to deliver the project.
• Client data is not retained after project delivery unless agreed upon.
• We use reasonable security measures to protect data during the engagement.
• You are responsible for ensuring that your use of scraped or processed data complies with applicable laws and the terms of the source websites.

6. Project Changes & Scope

If a project's scope changes after the proposal is accepted, we'll discuss the impact on timeline and cost before proceeding. Minor adjustments are typically absorbed at no charge. Material scope changes will be quoted separately.

7. Warranties & Support

We stand behind our work. After delivery:

• We provide a 30-day bug-fix period at no additional cost for issues within the original scope.
• This does not cover issues caused by changes you make, third-party API changes, or requirements outside the original scope.

Beyond the bug-fix period, we're available for ongoing support and maintenance at agreed-upon rates.

8. Limitation of Liability

To the maximum extent permitted by law:

• Shellcode Labs' total liability for any claim arising from an engagement shall not exceed the amount paid by the Client for that specific project.
• We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data.
• We are not responsible for downtime, data loss, or issues caused by third-party services, hosting providers, or APIs.

9. Termination

Either party may terminate an engagement with written notice (email is fine).

• If you cancel: You pay for work completed to date. Any deposit covers work already performed.
• If we cancel: We refund any payments for undelivered work.
• Upon termination, we deliver all work completed to that point.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Any disputes arising from these Terms or our services will be resolved in the courts of Virginia.

11. Changes to These Terms

We may update these Terms from time to time. Active engagements are governed by the Terms in effect when the project was agreed upon. We'll post the updated version on this page with a new "Last updated" date.

12. Contact

Questions about these Terms? Reach out:

Shellcode Labs LLC
Email: [email protected]